Here you can upload registration templates.
- Upload a standard template (Default billing template) for all orders or
- Upload different templates per payment type (can be restricted to participant types if needed) such as credit card, don't forget to enable the checkbox of foreign order confirmation if a "Confirmation (Assisted)"-template is uploaded
- Template will be sent automatically, as soon as a participant clicks on button "Finish Registration" , making the order complete
- When uploading the templates, you can also decide whether the content of the template is being sent in the email body, or additionally as a PDF attachement
- Please always fill in the subject heading, otherwise the email will be sent with an empty subject heading
- Upload the templates "personalcollector" (Individual Registration) and "collector" (Group bookings) if the checkbox "Activate voucher on registration" in Registration / Setup / Basics is marked
- Please fill in a subject heading for each template
Registration / Setup / Basics:
The templates "Receipt", "Reminder", "Summary" are not emailed automatically, but must be actively sent by an Event Manager by following these steps:
- Receipt: Template will be sent when an Event Manager clicks in Registration / Helpdesk on button "Receipt" in the respective order of a participant
- Reminder: Template will be sent when an Event Manager clicks in Registration / Helpdesk on button "Payment reminder" in the respective order of a participant
- Summary: Template is generated as a PDF file by an Event Manager by going to Registration / Helpdesk, choose participant, bottom right and click on button "Order summary"
- Confirmation (assisted): foreign order confirmation will be sent automatically when a participant completes a booking for someone else, and the email address of the participant is entered. Should no email address of the other participant be entered, then he or she will not receive information that a booking was made
Registration / Helpdesk:
Further templates that are linked to the registration can be found under Administration / Templates / Customer Templates - where they are uploaded:
- Newuser: Template is sent when someone registers to m-anage.com for the first time - with a completey new account or an existing m-anage.com account
- ForgotPassword: Template is sent when a participant clicks on the login page on "Forgot password?" after entering the email address
- ChangeEmail: Template is sent when a participant changes his email address in "My Profile / E-Mail"